What If There’s a Problem With Your Food?
Important note here! Mistakes happen and as much as we would like to hope and think that a mistake shouldn't happen or won't happen, it might. It's always important to double-check your food as you're taking it or when it comes to your table at a table service or you are walking away from a quick service.
Sometimes sauces are added that aren't safe for you if you have an allergy even if you requested something plain. Or it could be that your kiddo won't eat ANYTHING that touched a piece of lettuce. Maybe someone grabbed the wrong tray and gave it to you. Lots of people place regular orders and allergy orders and the burger without mayo looks a lot like the burger with mayo, especially if they are sitting together.
Don't be shy about mentioning something. Disney cast members go above and beyond to take care of you but if a mistake does happen the goal is to make sure it is caught before you eat it, or before it's too late to fix the problem.
I think we've all been there, an item missing from your order, or the wrong side given. And far too often it's noticed when we've walked away, gotten home, etc. Disney is no different! If you stand and watch those kitchens, they are practically assembly line because they are working hard to fill orders, especially during peak meal hours.
The problem comes when you don’t mention that there was a problem with your order or that you didn’t feel comfortable with your server or chef. It’s rare, but it happens. The time to handle that is right then. Ask for the manager. Don’t sit there scared to eat, pay your bill, and leave. It’s much harder to fix a problem once you are no longer at the restraint or with the same staff.
If there’s a problem, ask for the manager. Explain what happened. It’s possible they will ask you how they can fix the situation. Be honest. If you’ve lost confidence that your meal can be made correctly, say so. If you’d like the manager to oversee the meal being made, say so. If you don’t think it’s fair you be charged for a meal you didn’t eat and have no intention of asking to be remade, let them know. They will do their best to make sure you have a good resolution. But it’s so much easier to have a positive outcome when you are there in person, not trying to explain the situation in an email or phone call the next day.
By that same note, what if someone goes above and beyond? It happens! It's time for a cast compliment!
Ordering with food allergies right now at Disney is a little different. While all food carts are supposed to have an ipad or a green binder with the ingredients, often we discovered it was NOT available, and we had to look for another stand.
Menus are more limited. Wile that's great, less desserts to drool over and wakl away from, it was harder for meal choices.
Ordering at quick service varied. At the parks, there was always someone helpful, and the red trays were still used to signify an allergy order. At our resort, Pop Century, it was a mess. Instead of the wonderful chefs we had been given in the past, we had the rude one from Art of Animation. He barked at me, didn't really want to help answer questions, and shrugged me off, not wanting to answer questions. Thankfully, the next time I ordered, I had a friendlier chef, though he didn't inspire as much confidence in me as much as Joquan had last year. I pray he returns.
The food court was chaotic, so if you place an allergy order, please be sure that it is flagged down, and you are watching to make sure that no one takes your order by mistake.
We did not do table service this time. I have heard that some people are being charged to speak to a chef, but others are not.
At Disney Springs, we ate at Wolfgang Puck Express, and as always, felt safe and confident in the meal choice and the staff in looking after our youngest. The meals were delicious there, and it was nice to have a good variety.
There's a new Disney Dining Plan option, and it might be a good fit for some families.
This new plan is a happy medium between the Standard Disney Dining Plan and the Deluxe. If you'd like a little more flexibility in your dining options, and a little less food, this might be for you!
Whereas the Deluxe plan is three meals a day, and the Standard one table service and one quick service meal a day, the new Disney Dining Plan Plus, is two meals a day, your choice of quick service or table service.
Like the other plans, two snacks a day and your refillable resort mug are included. Priced in the middle, this new plan is $94.61 for ages 10 and up per night, and $35.01 for ages 3-9.
With several new quick services opening with an above average menu, like the Regal Eagle in Epcot, you might might this a good fit for your family. With two meals a day it's easier to space out so you don't feel so full and sluggish, but you can still enjoy two table service meals a day if you like, including the perks that some may have, like meeting characters or special show seating.
What do you think? Is this a plan you might try?
New year, new Disney Dining Plan!! There have been a few changes, and it’s up to YOU to decide if the Disney Dining Plan is still the best for your family or not.
The price has gone up compared to in 2019, it's possible that the new additions like the Skyliner and Galaxy's Edge have something to do with this. Keep reading to see the new prices!
Disney Dining Plans can be a little bit confusing if you've never used one before. If used wisely, the Dining Plans are a fantastic way to save a little or a lot on your trip, depending on what you eat or how much you drink, letting you add even more magic to your vacation!
Here's a basic overview about the Disney Dining Plan for 2020 to help you decide if the plan is right for you.
Disney World offers three dining plans for guests staying on property. The Quick Service Dining Plan, the Dining Plan, and the Deluxe Dining Plan. Each plan comes with a refillable souvenir mug that can be used at any resort during the length of your stay. Each restaurant will have a different theme, so it's often fun to try a new place each time.
The Quick Service Dining Plan is our favorite right now since we have small kids who don't want to sit still at a sit down restaurant for very long. This plan includes 2 meals per day, consisting of an entree and it's included side(s) (think half chicken, green beans and mashed potatoes, or sandwich and fries) and new in 2018, those under the age of 21 can choose to have soda, tea or coffee, a milkshake, smoothie or other specialty non alcoholic beverage. Those over the age of 21 with valid ID can choose to have a beer, cider, mixed drink or wine if available. This plan also includes 2 snack credits which can be used on a variety of things from soups or salads, drinks, desserts or packaged snacks. My favorite thing to use a snack credit on are the themed cupcakes. Gigantic works of art and delicious! We have never felt like we've sacrificed food choices with this plan. Quick Service doesn't mean you are stuck with just burgers and fries. There are yummy salads, seafood, fajitas, and so much more. Mr. Disney Magic loves going to Animal Kingdom and having lunch at Flame Tree BBQ so he can order the Ribs, chicken and pulled pork plate that includes baked beans, coleslaw and jalapeno cornbread. With Quick Service meals, no gratuities are charged and you do not need reservations.
The Dining Plan is the standard meal plan with Disney World and it includes 1 Quick Service meal, 1 Table Service meal and 2 snacks. You get everything as above with the Quick Service plan, but the Table Service meal can be a buffet or a sit down restaurant, and includes a dessert. This is a popular plan because it's the best of both worlds. You can have a quick lunch if you want and a leisurely dinner to unwind after a day at the Parks. There are a few Table Service restaurants that even offer special seating for nighttime shows, or Character Meals including breakfasts, however some of those might require the use of two meal credits. Gratuity will be added on additionally for Table Service restaurants just like if you went to a sit down restaurant at home. Reservations are usually required, and may be reserved up to 180 days before your trip.
The Deluxe Dining Plan is the most expensive plan because you get a lot more. This plan includes 3 meals, your choice of Quick Service or Table Service. If you choose the Table Service, in addition to the above entitlements, you also get to choose an appetizer. Gratuity will be added on additionally for Table Service restaurants just like if you went to a sit down restaurant at home. Reservations are usually required, and may be reserved up to 180 days before your trip.
The prices for the 2020 Disney Dining Plans are as follows:
Quick Service - Per night Ages 10 and up $55.00 Ages 9 and under $26.00
Dining Plan – Per night Ages 10 and up $78.01 Ages 9 and under $30.51
Deluxe Dining Plan – Per night Ages 10 and up $119.00 Ages 9 and under $47.50
There are some legitimate reasons as to why, or why not this plan might be good for you. If you love the idea of having all meals paid for in advance and if you like to have Table Service meals and don't mind planning in advance this plan may be perfect for you. If you just like to snack in the park, or want to bring in part of your own food and just eat one meal in the park, you might not get as much benefit from this.
An incredibly easy way to see if you will come out ahead or not if you buy this plan is to use this fabulous dining plan calculator. DisTripPlanner.com has put a lot of work into making your decision as easy as can be. Just make sure that you do add in the refillable mug in step 2, in order to get the most accurate result. Just click here to see the calculator.
A few things to remember.
Want to read more?
Click here to read about how we saved a ton by NOT getting the dining plan
Click here for tips and tricks to maximize your Disney Dining plan credits
Click here to read about bringing your own food in at Disney
Click here to read about how to save HUNDREDS in just a few minutes at Disney
This year we decided NOT to get the Disney Dining Plan. For months we went back and forth on if it would save us money, or if we would spend more, or if would simply be a hassle handing over a gift card. I almost wore out the Disney Dining Plan Calculator, I used it so much!
The three reasons we chose not to get the dining plan, were:
1. Now that our oldest is now considered a Disney adult, truthfully hes not an adventurous eater, and always wanted a kids meal, instead of an adult, unless it was pizza.
2. Now that food allergies are in our house, getting desserts are a lot more complicated at Disney. While Mr. Disney and the oldest can get anything they want, since the youngest can't have any baked good really, and was limited to churros, sort serve and slushies, I sure as anything wasn't going to be eating cupcakes without him!
3. The final reason was that we ALWAYS have loads of snack credits left, that get used on candy and treats to bring home, that often don't get eaten, or were a last minuite got to spend them unwise bang for the buck choice.
With those reasons, and hours of menu research and number crunching ahead of us, we put the balance that we would have spent on the Disney Dining Plan onto a gift card, (bought discounted!!) and decided to experiment.
The rules were:
1. Order whatever you want
2. Rapid Refill Mugs are a must
3. Bring home a few treats
4. No cringing at prices allowed
Doesn't sound so bad, does it?
Here's what happened. We swiped a gift card almost every time. Even places at Disney Springs like Wolf Gang Puck Express took out Disney gift card! I did have to use cash twice, at Epcot, when their system was down, so I was grateful I had a few emergency dollars with me.
What did we spend though?The numbers are exciting!
For 8 nights, 9 days, the Disney Dining Plan would have cost $1450.24
For 64 meals and a ton of snacks, including ones to bring home we spend $1068.59
That means, we saved $381.65
That's a loooot of money. There were a few times Mr. Disney wanted water with a meal, once I shared a meal with the youngest of chicken nuggets and fries and we did bring drinks inside the park, but even if he bought a drink each time, and we had chosen more take home snacks, we would still have come out ahead.
Things change, appetites are sure to grow as my boys do, but this trip, we saved enough to cover most of the souvenirs we wanted! There's a good chance if your kids are now Disney Adults, you might save a bundle, too!