What If There’s a Problem With Your Food? Important note here! Mistakes happen and as much as we would like to hope and think that a mistake shouldn't happen or won't happen, it might. It's always important to double-check your food as you're taking it or when it comes to your table at a table service or you are walking away from a quick service. Sometimes sauces are added that aren't safe for you if you have an allergy even if you requested something plain. Or it could be that your kiddo won't eat ANYTHING that touched a piece of lettuce. Maybe someone grabbed the wrong tray and gave it to you. Lots of people place regular orders and allergy orders and the burger without mayo looks a lot like the burger with mayo, especially if they are sitting together. Don't be shy about mentioning something. Disney cast members go above and beyond to take care of you but if a mistake does happen the goal is to make sure it is caught before you eat it, or before it's too late to fix the problem. I think we've all been there, an item missing from your order, or the wrong side given. And far too often it's noticed when we've walked away, gotten home, etc. Disney is no different! If you stand and watch those kitchens, they are practically assembly line because they are working hard to fill orders, especially during peak meal hours. The problem comes when you don’t mention that there was a problem with your order or that you didn’t feel comfortable with your server or chef. It’s rare, but it happens. The time to handle that is right then. Ask for the manager. Don’t sit there scared to eat, pay your bill, and leave. It’s much harder to fix a problem once you are no longer at the restraint or with the same staff. If there’s a problem, ask for the manager. Explain what happened. It’s possible they will ask you how they can fix the situation. Be honest. If you’ve lost confidence that your meal can be made correctly, say so. If you’d like the manager to oversee the meal being made, say so. If you don’t think it’s fair you be charged for a meal you didn’t eat and have no intention of asking to be remade, let them know. They will do their best to make sure you have a good resolution. But it’s so much easier to have a positive outcome when you are there in person, not trying to explain the situation in an email or phone call the next day. By that same note, what if someone goes above and beyond? It happens! It's time for a cast compliment!
0 Comments
The following is an abridged and unedited page from my upcoming book, Vacationing With Food Allergies at Disney. Though you might not have food allergies, there's still some very helpful planning information, because who doesn't get hurt at times on vacation? Finding First Aid Disney is well equipped to handle emergencies. Each of the theme parks also has a first aid station. What you’ll find there, is they are able to handle anything from rashes or chemical burns (like from a sunscreen your kid’s face didn’t like!) to headaches, those lovely pollen allergies Florida always seems to have, and just about any of the minor things you might need, including scrapes, sprains, and other injuries. Just don’t expect a Mickey bandaid! Sorry kids, they are plain flesh toned. All first aid stations are staff by a nurse, be it a Nurse Practitioner, Physician Assistant or Licensed Practical Nurse, or some combination of the three, all working for the local hospital system. They are very helpful and caring. More than once we’ve been offered a quiet place to rest or even lie down if needed. And for various little things, we’ve been given a dose for now, a dose for later, or multiple little packets of cream. Obviously, just because there IS a first aid station fully stocked does not mean you should leave your epipens at home. And, it’s likely you travel with a few meds too. If there’s something you need non urgently, your resort gift shop will likely sell it. We also tend to travel with quite a few first aid essentials, just because. Let’s be honest…it’s always something! First Aid Essentials Here’s what I usually put in my mini first aid kit.
I make a small sandwich sized Ziploc bag with a portable kit. A few advil, some bandaids, etc, just to throw in my park bag. I’ve used it more than once. Last year it was drizzling and our shoes were a bit wet as we stood in line at Space Ranger Spin. There was a child swinging on the bars, maybe ten or so. She was almost my size, so when she slipped off the bars and fell right into me, her body filled with momentum, it literally knocked me over. Thankfully, I didn’t fall on my kids. However, I got a deep gash on my ankle from her shoe, watched as she started swinging into the opposite direction, completely unaware, and cleaned and covered my ankle before we got on the ride. That mini kit really comes in handy for headaches from the heat, minor skinned knees, or the other little things that you don’t want to be bothered to get out of line for. For the budget side, I like being able to reach for my own inexpensive products, instead of paying a few dollars for a dose of medicine at the giftshop, or a big bundle for a tube of anti itch cream. What do you pack in your mini first aid kit? As vacations are being planned, one question I'm hearing over and over is, is 2021 the year to visit Disney? While I have my own opinion, and I'll mention it at the end, here are a few reasons why you might want to visit, and why you might want to postpone your trip. Shows So many great shows are paused in 2020/2021, including the Indiana Jones Stunt Spectacular! It's now a mask break area. If shows are a part of your favorite thing, or if you've never been, it's going to be tough, I won't lie, to not see the nighttime fireworks or other shows. It really felt like something was missing, not getting to see those. The resorts stream those, but you don't have that incredible, magical and overwhelming feeling of being THERE and soaking in all that magic. If you don't care about shows and always skip, you might not even notice. Character Interaction We all know hugs and autographs have left, and it's said they might not return because lines move faster without! (Which stinks, I'd gotten these cute wooden ornaments to paint and have autographs on for Christmas 2020. Didn't happen.) If you are good with selfies, waves from a distance and the cavalcades, which don't quite have the luster and magic of a parade, but are easier to catch and happen more often, it might not be a big deal! If meeting a princess or Mickey is the only way your tot will be happy, prep them ahead of time. Food With less cast members, lower guest numbers, and reduced park hours, there is also less when it comes to food offerings. Menus are reduced, beloved favorites are gone, or only served in one location, and many eateries are simply not open. If you bring your own food or don't care too much about what you eat, it might not be a problem for you. Rides When the parks reopened, only a few rides weren't open. Now, it seems that more and more are closing. Be it due to trying to cut costs, reduce crowded or bottlenecked areas, lack of staff, of just they all need maintenance at once, there's not been a clean answer. The fact is though, less rides are open. The ones that are, if possible, they are no longer loading every other ride car. In some instances shields are installed, which for some rides, like Rise of the Resistance can really stink if you are in the back row and trying to look through the plexiglass. Wait times aren't quite as low as they had been, due to fewer rides available. Still, if you are smart, have been before, utilize a touring plan, and understand not everything might be there, you might still benefit from the lower crowds. Resorts While yes, the buzz is true, some value resorts are getting upgrades to deluxe, overall that's not what's happening in the majority of cases. On our last visit, we did not like the lack of mousekeeping. They came one for fresh towels, and I had to beg for clean sheets. Let's be honest here, on an 8 night stay you need clean sheets at least once, especially because if there are four in the room, there's not enough seating and someone needs to sit on the bed and crumbs and park dirt makes their way on the bed. Ick. I had to flag down people for towels, beg for toilet paper and soap. Not the level that we are used to. It was pretty disappointing. Trash overflowed, and though we set it out, it wasn't always picked up. While this is for on property resorts, my understanding is that outside of the bubble, SOME hotels are still offering daily housekeeping. Masks Disney has said that marks will be required through 2021. They are quite choosy on the types you are allowed to have. For 3/4 of us in the house, no biggie. But the gaiter fan struggled a bit, in part the a large head size, regular masks were difficult. Some people don't mind masks, others, it's a definite no at Disney. While it's not a requirement in Florida to wear a mask, anywhere on Disney property it is, and special mask-ateers will remind you to follow the rules. Overall? This isn't the year for us. We went last year when Disney first opened after the pandemic. While it was great getting to go on rides with almost no wait, that, and much of what we did enjoy, has been closed. Having reduced park hours, reduced menu options (especially when we are already restricted) , no shows and no characters really were disappointing. It was still a good trip, but instead of a 10 out of 10, it was more like a 6. There was just so much missing! Did you go last year? Will you be going this year? Have you ever wandered through Disney World and had to search for a trash can? It's like your eyes just glide over them. Same thing if you are wandering over to the castle, and the fence is there. You just...don't really notice it. It blends in. Well, it turns out that that green, is actually a special color...a no see um color! Gray and green! Here's a fantastic article about these colors! Tell me...do you find it as fascinating as I do? I admit, I struggled with what color I wanted to paint out new picnic bench and I ended up going with...go away green. I can't wait to see how looks once our grass turns green. You guys know there's nothing I love more than FREE money for Disney! It's how our family of four can save BIG on trips to Disney even though just like you guys, our salaries aren't. (And let's be honest, since the pandemic, who has a lot of extra? Everything costs more!) So, wouldn't $10, $50 or even some fun swag for the kids be AWESOME? Yep! Keep reading. It's not often you get money totally FREE for reading FREE bedtime stories! When I heard about this, I HAD to share. Full disclosure, I write for this company, BUT they are being so incredibly generous with this referral program, I got permission to share who they are, what they do, and how YOU can plump up your piggy bank a bit as you save for your next Disney trip. I'm so super envious I can't join, but I want you to be able to! I'll bet your kids have shelves full of books right? Who doesn't love a story? But do those same stories get a little tiresome, for both you and the kids? What if every night, for FREE a bedtime story was emailed over. Something super cute, like this: (The details on how to get $10 or $50 or other free goodies is after the story!) Okay, so now that you've seen there are quality... (and yes, I wrote this one! You can click here to find a little more about what I do as a writer and editor) Let me tell you how you can get the CASH FOR DISNEY!! As I've already said, it's FREE to sign up for the stories. Stories are delivered every night at the exact same time in your email inbox, just at the perfect moment to share for a snuggle before bedtime or during. But, by telling others are the stories (that are FREE) and having them sign up with your referral code, you can get some awesome swag and money! What could you buy for $10 or $50 at Target or Amazon in prep for your trip? Snacks? What about maybe new sneakers? Maybe it's time to get new Park bag essentials? It's SUPER easy to earn this guys! How big is your family? Got a brother or sister with kids who can sign up? The other moms at playgroup? Your friends at church or the gym? I bet you could get people to sign up easily! All you have to do is tell them it's FREE, book store quality stories, delivered each week night to their email. Easy, peasy. Register, confirm the email and that's IT. ![]() I'm passionate about children reading, and I'm not alone. Watch this short video from the creator of Story Tyke. I can't wait for you to get your first story! There have been some AWESOME ones! Every night is different! You can click here to read a little more about the people who make StoryTyke happen. You'll even get to see a little image of me! 2020 was pretty crazy, but a lot of good things came out of it. Let's start planning out 2021 or 2022 trip now. Come back and let me know how much you were able to stick in your savings with this trick! Click on any of the images above to visit StoryTyke or, just click here! Reading your children stories has never been so rewarding! (Pun totally intended!) |
Archives
|