Ordering with food allergies right now at Disney is a little different. While all food carts are supposed to have an ipad or a green binder with the ingredients, often we discovered it was NOT available, and we had to look for another stand.
Menus are more limited. Wile that's great, less desserts to drool over and wakl away from, it was harder for meal choices.
Ordering at quick service varied. At the parks, there was always someone helpful, and the red trays were still used to signify an allergy order. At our resort, Pop Century, it was a mess. Instead of the wonderful chefs we had been given in the past, we had the rude one from Art of Animation. He barked at me, didn't really want to help answer questions, and shrugged me off, not wanting to answer questions. Thankfully, the next time I ordered, I had a friendlier chef, though he didn't inspire as much confidence in me as much as Joquan had last year. I pray he returns.
The food court was chaotic, so if you place an allergy order, please be sure that it is flagged down, and you are watching to make sure that no one takes your order by mistake.
We did not do table service this time. I have heard that some people are being charged to speak to a chef, but others are not.
At Disney Springs, we ate at Wolfgang Puck Express, and as always, felt safe and confident in the meal choice and the staff in looking after our youngest. The meals were delicious there, and it was nice to have a good variety.
First, an apology. I'm still here! We started virtual learning and it's been tricky to find our groove because our internet keeps going crazy! I'm long overdue here!
Have you been wondering about the Rapid Refill mugs? Are the Disney resorts still doing them? How does it work? What should you expect?
I've got all the details for you, from our recent trip there.
The Rapid Refill Mugs ARE still for sale. We still feel they are a value. They are located within the gift shop, at the price of $19.99 plus tax. An available upgrade for an extra $10 is the Star Wars mug. Disappointingly, after buying one we realized those are NOT dishwasher safe.
The process of getting your mug refilled is a little different, but it's not bad.
First, after activating your mug, you'll let a cast member know you want to fill it. There are two drink stations active, and each has a cast member there behind a table.
The dots on the floor are to maintain social distancing. On the table are a variety of the drinks. Some, like tea or coffee you'll need to ask for. Everything is labeled. You just show your mug and grab your drink.
Straws are available from the cast members, and here's the exciting part...sometimes there are LIDS on the cups! We saved ours to take for drinks in the park, so they wouldn't slosh out as we were walking.
We loved the new paper cup, too! Aren't they pretty? I saved one to bring back. Yes, I'm weird.
Sometimes the lines were very long for drinks, but that was usually at the dinner hour. The rest of the time it was walk up and go. It's nice some things are still the same!
Ages ago I posted about my awesome DIY Disney word artwork. Now, I've discovered another amazing way to also create FREE DIsney art. Using Adobe Spark, you can not only access loads of royalty free images, but you can also create just in text and colors custom sized graphics. These can be downloaded, turned into prints through a place like Shutterfly or used online. Here are a few I've made. Obviously...Disney themed.
I've had a bare spot on a short hallway wall that's had a small hole from someone pushing a popped nail in for quite some time. I have been wondering what to do, and I think a bunch of these would be great. I'm planning a variety of sizes, but all in the same color scheme, something that's easy to do at Adobe Spark! I just don't know what I want yet!
You can frame these, or glue them onto canvases. They look so fancy, no one would know how cheap they are!
If you have fun and make a few, let me know!
If you are mourning the loss of the Halloween Party, we have a small DIY for you. No, it's not quite as fun as enjoying the real thing, but if you have kiddos or someone else who is heartbroken about not attending, this might be just the ticket!
Right now, Target has these awesome small treat bags in their dollar spot. There's a cute pumpkin, an awesome teal allergy friendly bag and some others. I only bought these two. They are only $1 and will go fast, which is why I'm sharing this now!
Buy a few bags, fill them with your favorite treats, and either keep for yourself, or boo your neighbors and coworkers! These are the perfect size to hold small toys or plush as well with sturdy little handles!
I want to see what you've put in yours!
Have you ever started unpacking your suitcase only to find the handle snapped off your new Haunted Mansion mug? Or the brand new Minnie Ears snapped in half when you tried them on one more time? For us, it was the Donald Duck Hat, the back kept unsnapping, and we didn't know why until examining closely we realized there was a crack running the length of the adjuster.
So what happens? Are you totally out the money you spent? Are you stuck with a glued on handle you hope won't break when you drink your morning coffee?
Not necessarily. The same incredible customer service that Disney has IN the Parks and Resorts also often extends once you are back home. Stories of replaced mugs, ornaments and even toys like those light up bubble wands fill the internet. There's a bit of a trick though to make sure you have the best shot at getting your item replaced.
Let them know ASAP
You have a better chance if you contact Disney as soon as you find the item was damaged. Be sure to be polite. Sometimes an item just breaks. It doesn't mean it was anyone's fault. They usually will want to verify that you were shopping when you said you were, so also:
Save your receipts!
We needed to produce our receipt for that Donald hat. Luckily, I'd saved it along side of three zillion other ones. This proved to Disney that yes, I'd bought the item and that also, I had bought it recently, not a year ago. Next, be sure that you:
Take photos of the item's damage
It's easier to see the damage in a picture, and it shows that you are being truthful. I'm sure that the readers here wouldn't ever try and scam, but people do. Be truthful. Point out the chip, the crack, the torn seam in your spirit jersey, whatever. If you have it, also take photos of any item numbers or the tags. It's also helpful to say which store you got the item in. Then:
It can take a while to hear back. Patience isn't one of my strong points. When I want something fixed, I haaaate waiting. But be patient. It can take up to a week to get that first email from them. Follow ups are usually quicker though!
If all else fails
If you've done all you can and Disney can't help you, there are a few other ways to get your item replaced. A personal shopper, Ebay and even Amazon can help you locate a replacement.
While my fingers are crossed that you never arrive home with a broken item, if you do chances are good that Disney will take care of it for you. When it's all done and replaced, make sure you fill out a cast compliment for the person who helped you get the replacement so they can be thanked with a positive report on their work record.